Support · Vulio

We're a small team and we read every message. The fastest way to reach us is by email:

Please include your Account ID (found in Settings) and a short description of what happened — it helps us help you faster.

Common topics

How do I get started?

Open Vulio, grant microphone access, and tap the record button. When you stop, choose Polish, Notes, or Journal to instantly rewrite your recording.

Why is my transcription off?

Transcription accuracy depends on a quiet environment and clear speech. Try recording closer to your phone and avoiding background noise.

How do I manage my subscription?

Subscriptions are handled through the App Store. Open Settings → Apple ID → Subscriptions on iOS to upgrade, cancel, or change your plan.

Can I export my transcripts?

Yes. From any recording, tap the share icon to copy text, send to Notes, or share via your usual apps.

How do I delete my account?

Open Settings inside the app and tap Delete account. Your recordings, transcripts, rewrites, and associated account information are permanently removed from our systems.

Is my data private?

Yes. Audio is securely transmitted for transcription processing. See our Privacy Policy for full details.

Still stuck?

If something isn't working, email teamvulio@gmail.com and we'll get back to you as soon as possible.